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Shipping and returning Policy, and FAQ

Payments and refunds

You can pay through PAYPAL, a secure form of payment that protects your privacy. Your credit card information is not stored on the site, it is completely confidential in PayPal.

You can also pay in cash or transfer in the BIT app

Returns and exchanges:

Cancellations and returns of original paintings:
The purchase can be canceled, I must be notified and the painting is returned in excellent condition as purchased, within 30 days from the date of purchase. Your account will be credited after the original painting reaches me, except for the cost of shipping the image to the buyer. The return shipping costs will apply to the buyer.

Returns in case of defect:
All drawings are sent by after careful inspection. In case the image is damaged in shipping, I will reimburse you the full amount, even before you return the damaged image. All you have to do is contact me immediately upon receipt of the photo and no later than 10 days from the delivery date, send me within 10 days a copy of the damage report of the complaint you opened in the mail or shipping company, and a photocopy of the defective photo.

Return terms:
When the image is damaged in shipping the shipping costs will be paid by, in any other case the buyers are responsible for reimbursing the shipping and shipping expenses. If the image is not returned in its original condition, the buyer is responsible for any loss of value of the image.

Frequently Asked Questions

I want to pay with a credit card and I do not have a PayPal account, how to pay?
To pay via PayPal you must register on the PayPal website. Signing up is easy and simple, then you can use your account to pay. Registration is free and there is no commission on purchases through PayPal.
Explanation of how to register for the PayPal website:
https://www.paypal.com/il/selfhelp/article/faq963

How are the paintings packaged for delivery?
In deliveries in Israel, all the paintings are sent stretched on an internal wooden base and are ready for hanging.
In the mail they are packed in hard cardboard for maximum protection.
Self-collection does not require such packaging, and the painting is simply delivered to you with minimal wrapping to protect the corners.

Do I have to frame the painting?
All the paintings on canvas made for delivery in the country have been stretched on an inner wooden frame and can be hung as they are. The decision whether to add a frame is a design decision and depends on your taste. Frameless pictures are more modern and in a cleaner line, however framed pictures are more elegant and luxurious. It's really a matter of taste.

Deliveries

Delivery time:

Painting will be packed and ready for delivery within a week.
Self-collection - immediate.

Shipping price:

In Israel: 40 NIS for paintings up to one meter in size.
For larger photos the price varies depending on the shipping company.
** Purchase over 2000 NIS - free shipping.

Self-collection from the studio: Please specify in the reservation and arrange arrival in advance.

Deliveries in Israel:
Deliveries in Israel for small packages are made by Israel Post. Large packages are shipped through a shipping company. When paying, you will be asked to choose between paid delivery and self-collection of the painting.

Worldwide Shipping:

We ship worldwide. shipping rate may vary and might be higher then shown on cart. please contact for more details.